Our Story

WE
MOVE
THE WORLD.

Born from a simple frustration with broken logistics and a belief that delivery should be invisible — Ricogreenexpress set out to rebuild last-mile delivery from the ground up. Cleaner. Faster. Smarter.

2019
Year Founded
Scroll
Our Mission
MAKE DELIVERY SO GOOD IT BECOMES INVISIBLE.
Our Vision

A world where every package arrives on time, every time — with zero carbon footprint, full transparency, and technology that anticipates needs before they arise. We're not building a courier company. We're building the logistics infrastructure for the next century.

The Journey
HOW WE
GOT HERE

It started with a missed delivery and a cardboard note taped to a door. There had to be a better way.

In 2019, founder Ricardo Osei watched his mother wait three days for a package that was marked "delivered." The box had been left with a neighbor two streets over with no notification, no recourse, no accountability. He quit his logistics consulting job the following Monday.

Starting with six electric cargo bikes in East London and a tracking app cobbled together over 72 sleepless hours, Ricogreenexpress handled its first 200 deliveries for local restaurants and boutique shops. Every single one arrived on time.

By 2021, the fleet had grown to 400 vehicles across 12 UK cities. By 2023, the company had expanded to North America, handling over a million deliveries per month. Today, Ricogreenexpress operates in 180+ cities across 3 continents — and the cardboard-note era is over.

2019
Founded in East London
6 cargo bikes. 1 app. 200 deliveries. And a mission to change everything.
2020
Seed Round — £3.2M
Expanded to 12 UK cities, launched real-time GPS tracking, hit 50,000 deliveries per month.
2021
Series A — $28M
400-vehicle electric fleet. First cold-chain logistics product. Shopify partnership launched.
2022
North America Launch
New York, Toronto, Chicago, LA. Series B close at $110M. One million deliveries per month.
2024
2M+ Deliveries / Month
180+ cities, 80 countries for international shipments. Carbon-neutral certified across all urban routes.
2026
Today — And Growing
2.4M+ monthly deliveries, 98.7% on-time rate, 4.9★ rating. The mission continues.
By The Numbers
THE SCALE
WE OPERATE AT
2.4M+
Monthly Deliveries
Packages delivered successfully every single month across our global network.
180+
Cities Covered
Operating in metros across North America, Europe, and Asia Pacific.
98.7%
On-Time Rate
Industry-leading delivery accuracy, verified by independent auditors quarterly.
4,800+
Team Members
Drivers, engineers, operators, and support agents powering the network.
80+
Countries Reached
International shipping with full customs handling and end-to-end tracking.
$0
Carbon on Urban Routes
Fully electric fleet for all city deliveries. Carbon-neutral certified since 2023.
142K+
Verified Reviews
4.9 average stars from verified customers who've used our service.
90s
Support Response
Average time to reach a real human on our support team, 24 hours a day.
What We Stand For
OUR
VALUES

These aren't posters on a wall. They're the decisions we make every day — from how we design the app to how we respond when something goes wrong.

01
🎯
RELIABILITY FIRST

Every feature, every hire, every decision is filtered through a single question: does this make delivery more reliable? We don't add bells and whistles that compromise our core promise. A package that arrives on time beats a package tracked in 4K.

02
🌿
PLANET CONSCIOUS

Logistics is one of the world's largest polluters. We decided to do something about it. Our urban fleet is 100% electric, our offices run on renewable energy, and we offset every international shipment. Sustainability isn't a PR strategy — it's an engineering constraint.

03
🔍
RADICAL TRANSPARENCY

You know where your package is. You know who has it. You know what went wrong when something does. No mystery, no runaround, no finger-pointing between carriers. We own every leg of the journey, so we own the accountability too.

04
👷
DRIVER DIGNITY

Our drivers are employees, not gig workers. They receive living wages, full benefits, electric vehicles that are safe and comfortable, and routing software that gives them reasonable schedules. Happy drivers deliver better. It's not complicated.

05
⚙️
TECHNOLOGY IN SERVICE

We build technology to solve specific human problems, not to impress investors. Our AI routing saves 340,000 hours of drive time per year. Our predictive stocking reduces failed deliveries by 34%. Every line of code has a job to do.

The People
LEADERSHIP
TEAM
👨🏿‍💼
Ricardo Osei
Founder & CEO

Former logistics consultant who got fed up with broken delivery. Built the first version of the tracking app himself. Still writes code on weekends.

👩🏻‍💻
Maya Tanaka
CTO

Former Google Maps infrastructure lead. Designed Ricogreenexpress's real-time tracking engine that handles 50M+ GPS pings per day.

👨🏽‍🔬
Kwame Asante
COO

Supply chain veteran with 20 years across 3 continents. Scaled operations from 6 cargo bikes to 4,800 employees in 7 years.

👩🏾‍💼
Priya Mehta
Chief Sustainability Officer

Climate scientist turned logistics executive. Architected our path to carbon-neutral urban delivery and leads our 2030 net-zero roadmap.

Our Commitment
BUILT FOR
THE PLANET
🌍

Logistics is responsible for 8% of global CO₂ emissions. We decided the fastest-growing logistics company in North America wasn't going to add to that number. Here's where we stand:

Urban Route Electrification 100%
Renewable Office Energy 87%
Packaging Partner Compliance 74%
Net-Zero by 2030 (Progress) 61%
International Offset Coverage 100%
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